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FAQs

Frequently Asked Questions

Find Answers To All You need

Can i book and travel on the same day?

Customers are not allowed to book and travel on the same day. If you must travel on the same day, it will attract a charge fee of 1,000.

What if I miss my bus?

Our ticket is valid for a 30 days.

Do i need to create an account before i can purchase a ticket?

You don't need to create an account before purchasing a ticket, simply click on continue without login.

How safe are your payment platforms?

Our payment gateway is handled by Paystack & Flutter wave and both platform is protected with a 256 encryption SSL certificate.

Can my departure date be changed?

Customers are allowed one free date change. Subsequent changes will attract a change fee of 2,000. Which must be paid before change can be effected.

Can i use my DCA mobile app login?

Yes you can and the mobile app will be made available shortly, it will be the same account. If for any reason you are unable to login, kindly click forget password and follow the prompt.

How much luggage i am entitled to carry?

The maximum weight of luggage you are entitled to carry is 10kg, additional kg will attract extra charges.

What should i do when my atm card payment fails

Kindly make payment using your wallet, you can fund your wallet by transfering funds to your unique account number found on your profile page.

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